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Food Recalls in the USA CPG Sector: Understanding the Causes, Impact, and Prevention Strategies

December 17, 2024
Lukas Vanterpool
Food Recalls

Food recalls are a critical issue in the USA Consumer Packaged Goods (CPG) sector, with significant implications for consumer safety, company reputations, and financial stability. When a product is found to pose a risk to public health, companies must swiftly recall the item to prevent further harm. However, the consequences of food recalls can be far-reaching, affecting not only the immediate sales of a product but also brand trust and long-term profitability. 

In this blog, we will examine the current landscape of food recalls in the US, identify the common causes and their impact on companies, and explore how CPG companies can strengthen their food safety practices to minimize recall risks. We’ll also delve into recent reports, trends, and hiring practices that can play a crucial role in preventing food safety breaches. 

The Rising Number of Food Recalls: What the Data Shows 

Food recalls have been increasing in recent years, driven by stricter regulations, more advanced detection technologies, and heightened consumer awareness. 

Statistics on Food Recalls 

According to the US Food and Drug Administration (FDA), food recalls surged by 125% between 2013 and 2022. In 2023 alone, the FDA issued over 300 food recalls, affecting millions of products nationwide. The most common reasons for recalls included contamination by pathogens (such as Salmonella and E. coli), undeclared allergens, and foreign material contamination. The Centers for Disease Control and Prevention (CDC) reports that foodborne pathogens cause approximately 48 million illnesses annually, with an estimated 128,000 hospitalizations and 3,000 deaths in the USA. 

Recent High-Profile Recalls 

Some of the most significant food recalls in recent history include the 2023 Frozen Strawberries recall due to Hepatitis A contamination, and the Jif Peanut Butter recall in 2022 linked to Salmonella. These incidents underscore the importance of stringent quality control measures and the catastrophic impact recalls can have on a brand’s reputation and financial health. 

Common Causes of Food Recalls 

Understanding the root causes of food recalls is crucial for prevention. While external factors such as contamination can be a cause, many issues originate from internal failures in production, safety culture, or supply chain oversight. 

Pathogen Contamination 

Pathogen contamination remains a leading cause of recalls. Salmonella, Listeria, and E. coli are responsible for the majority of foodborne illnesses in the USA Inadequate cleaning protocols, cross-contamination during production, and insufficient temperature control are common culprits. 

Undeclared Allergens 

Undeclared allergens, such as peanuts, milk, and soy, are a major cause of food recalls. These incidents often occur due to labeling errors, miscommunication in the supply chain, or the use of shared equipment in production lines without proper cleaning. 

Foreign Material Contamination 

Another common reason for recalls is the presence of foreign materials—such as plastic, metal, or glass—in food products. This typically occurs due to machinery malfunction or human error during manufacturing. 

Supply Chain Issues  

The complexity of modern supply chains has increased the risk of food safety breaches. Global supply chains mean that one contaminated ingredient can affect products worldwide. Inconsistent safety standards across suppliers can further exacerbate the issue, as seen in the 2018 Romaine Lettuce E. coli outbreak. 

Key takeaway: The causes of food recalls are diverse, but many can be traced back to preventable errors, whether due to internal lapses in production or external factors such as supply chain mismanagement. 

The Impact of Food Recalls on Companies and Consumers 

Food recalls can be devastating for CPG companies, both in terms of immediate costs and long-term damage to their brand and customer loyalty. 

Financial Impact 

Recalls are costly. A 2023 report from the Food Marketing Institute (FMI) found that the average cost of a recall to a company is $10 million in direct costs, including retrieval of the product, disposal, and regulatory fines. This figure does not account for indirect costs, such as lost sales, legal fees, or damage to brand equity. 

Brand Reputation and Trust 

Consumers are becoming increasingly aware of food safety, and a recall can severely damage a company’s reputation. A 2022 NielsenIQ survey showed that 68% of consumers would stop purchasing a brand after a food safety incident, and 44% would spread negative word-of-mouth. Even well-established brands can face long-term challenges rebuilding consumer trust after a major recall. 

Legal and Regulatory Consequences 

Companies that fail to comply with FDA regulations or delay recall actions can face significant legal consequences, including lawsuits and fines. In some cases, company executives may be held personally accountable for food safety violations. 

Key takeaway: The financial and reputational costs of a recall can far exceed the immediate logistical challenges, making prevention and swift response essential for protecting both consumers and the brand. 

How Internal Culture Plays a Role in Food Safety 

Internal company culture is one of the most critical factors in ensuring food safety. Companies with a strong commitment to safety from leadership down to the production floor are less likely to experience food safety breaches. 

Leadership Commitment 

Food safety must be a priority at the highest levels of a company. When leadership fosters a culture of safety, employees are more likely to take food safety seriously. A 2022 report by Food Safety Magazine revealed that companies with executive buy-in for food safety measures were 48% less likely to experience a major recall. 

Training and Education 

Continuous training is essential to maintaining food safety standards. Companies that invest in employee training programs focused on hygiene, contamination prevention, and safe handling procedures are better equipped to avoid recalls. A 2023 survey by the Institute of Food Technologists (IFT) found that 72% of companies that invested in regular food safety training had fewer safety incidents. 

Cross-Functional Teams: Food safety isn’t just the responsibility of the quality assurance (QA) department—it requires a cross-functional effort. Integrating food safety into every department, from R&D to procurement, ensures that safety is considered at every stage of product development and manufacturing. 

Key takeaway: Creating a culture of food safety is key to preventing recalls. When employees at all levels are engaged in food safety practices, the risk of contamination, labeling errors, and production mishaps is significantly reduced. 

The Role of Hiring in Strengthening Food Safety Practices 

Effective hiring practices can have a direct impact on food safety. CPG companies that prioritize hiring food safety experts and individuals who align with their safety culture can reduce the risk of recalls and contamination incidents. 

Hiring Food Safety Specialists 

Recruiting qualified food safety professionals, such as QA managers, microbiologists, and food safety auditors, ensures that there is a deep level of expertise within the organization. These individuals can identify potential risks early, implement robust safety protocols, and train the rest of the team on best practices. According to the Global Food Safety Initiative (GFSI), 85% of companies with food safety specialists report fewer safety incidents compared to those without. 

Safety-Conscious Employees 

Beyond technical expertise, it’s important to hire employees who prioritize safety in their work. This includes everyone from plant workers to management. Hiring for a mindset that values safety over speed or cutting costs can prevent costly mistakes and promote long-term stability in food safety processes. 

Ongoing Training and Development 

Once hired, employees should receive continuous training to stay up-to-date with the latest safety standards and technologies. For example, Tyson Foods significantly reduced food safety breaches by revamping its training and hiring programs after facing multiple recalls in the early 2010s. By hiring food safety experts and providing robust training, the company was able to improve its safety record and avoid further costly recalls. 

Key takeaway: Strong hiring practices that focus on both technical expertise and a commitment to food safety can play a significant role in preventing food safety issues and ensuring compliance with regulations. 

Preventing Food Recalls through a Safety-First Culture 

Food recalls are an ever-present risk in the CPG sector, but they are not inevitable. By fostering a strong internal culture of food safety, investing in training, and recruiting employees who value safety, CPG companies can minimize the risk of contamination, allergen mislabeling, and other issues that lead to recalls. 

While regulations and technology play a role in preventing recalls, it’s the internal practices—driven by leadership, culture, and hiring—that have the most lasting impact on food safety. With consumer trust and significant financial resources at stake, companies that prioritize food safety will be well-positioned to avoid the pitfalls of recalls and maintain strong brand loyalty in an increasingly safety-conscious marketplace. 

As a leading recruitment agency in the US CPG sector, we understand the critical role that hiring plays in maintaining food safety standards. Our experience has shown that companies prioritizing food safety expertise in their recruitment strategies are better equipped to prevent costly recalls and protect their brand reputation.

By partnering with specialized recruiters, CPG companies can access a pool of qualified candidates who not only possess the technical skills required but also embody a safety-first mindset. In today’s competitive market, where consumer trust is paramount, investing in the right talent is more than just filling positions—it’s about building teams within a resilient organization capable of navigating the complex landscape of food safety regulations and consumer expectations.

As we continue to support our clients in strengthening their food safety practices through strategic hiring, we remain committed to fostering a culture of safety that extends from the production floor to the boardroom, ultimately contributing to a safer and more trusted CPG industry. 

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About The Author

Lukas Vanterpool

I started The Sterling Choice with Gareth Whyatt back in August 2013. We’ve always remained true to ourselves and what it is we’re trying to achieve – A great company with great people and great results! This journey never stops, we are always finding ways to support our colleagues and make sure they leave every day feeling fulfilled.

Over the years I’ve always been asked “what’s your USP??, what makes you different from all the other agencies??”. That’s an easy one for me to answer – “Our culture makes our business and our people make our culture”

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